TERMS & CONDITIONS

PLEASE READ THESE TERMS OF SERVICE AGREEMENT CAREFULLY. BY USING THIS WEBSITE OR ORDERING PRODUCTS FROM THIS WEBSITE YOU AGREE TO BE BOUND BY ALL OF THE TERMS AND CONDITIONS OF THIS AGREEMENT.

**Quote is valid for today only.

***Flight charges are subject to change as per the availability.

## The flights booked as part of this package are non-refundable and if you wish to book a refundable flight then please contact your TripAdvisor before booking.

DOCUMENTS REQUIRED FOR PROCESSING THE BOOKING

Passport copies (valid for 6 months till the completion of tour) Embassies/Consulates/Immigration/Customs will not accept passports for travel in the below mentioned conditions:

• If the passport has been issued with a validity of 20
• If the passport is not machine-readable, e., if it is handwritten.
• If the passport expires within the next six months of travel return
• If you do not have enough visa There is no provision of additional booklets/pages.
• If the passport is damaged in any way (such as water spots, torn pages, thread off).

Effective from 6th June 2018, as per Reserve Bank of India (RBI), it is mandatory to submit PAN details of all the travellers. Vacations Pilot or our vendors shall not be responsible in case there is any compliance issue in the absence of PAN Card information

Hotel Vouchers/Flight Tickets will be required if not booked via Vacations Pilot in order to proceed further with the bookings.

BOOKING POLICY:

Payment Options

• Credit/Debit Card
• Net Banking
• Bank Transfers

**We do not accept cash payments.

Reservation on the tour shall be accepted by Vacations Pilot only upon receipt of payment confirmation along with full payment as scheduled below:

At the time of booking (Booking Amount)

• INR 20,000 or 20% of total land package*
• 100% Flight Charges

45-30 days prior to travel

• 100% of the total tour cost

*INR 20,000 or 20% of total land package OR as per the cancellation policy OR 100% payment in case of Non-Refundable clause.

**In case of cruise & visa (if applicable), 100% of the cruise cost to be paid in addition to the booking amount.

Vacations Pilot reserves the right to change the payment schedule as per the tour arrangements with any contractor or in case of blackout dates, high season dates or any special event at the destination.

Any changes in the itinerary made by the customer post booking are subject to availability and may incur additional charges.

 

Any increase in airfare, visa charges, fuel surcharges, etc after the booking must be paid by the customer.

CANCELLATION POLICY:

All cancellations are valid only when communicated in writing to Vacations Pilot by Registered AD, letter, email and upon confirmation of the same in writing by Vacations Pilot.

Amount are deducted but not limited to cancellation policy advised:

Timeline	Cancellation Charges
More than 45 days prior to travel	Booking Amount + INR 1000 of service charge per traveler + 100% Cruise Cost (if applicable)
45 to 30 days prior to travel	70% of land cost + 100% of flight charges + INR 1000 of service charge per traveler
Less than 30 days prior to travel	100% of tour cost

• In addition, there may be additional cancellation charges as applied by the contractors in case the amount exceeds the cancellation charges applied by Vacations Pilot.
• Bookings are non-
• Any change in departure date/arrival date & hotel may have cancellation charges depending on type & time of request.
• In case of billing errors, Vacations Pilot reserves the right to re-
• Vacations Pilot reserves the right to change the cancellation policy without any prior notice depending on the travel date & destination.
• For dynamic properties like Marina Bay Sands/Atlantis/Venetian and surcharge days like Christmas & New Year eve, the cancellation policy may not be applicable.
• In case the trip is being cancelled by the traveller or Vacations Pilot end due to natural calamity, government orders, strike, curfew, etc. standard cancellation policy would be applicable.

GENERAL CONDITIONS:

• Rates are subject to change in case of any changes in airport taxes, hotel rates, transport rates, Government taxes or entrance fees.
• International check in time is 14:00 to 15:00 hours and check out time is 11:00 to 12:00 The rates above are valid for minimum 02 adults travelling together always.
• The total cost of the package includes 0% of the package cost towards GST. The rates are valid for Indian nationals residing in India only.
• Vacations Pilot does not accept cash
• Final handover of Hotel vouchers / Air tickets / passport etc will be done only upon receiving full and final payment.
• We reserve the right to provide an alternate accommodation or airfare of an equivalent or higher standard as compared to the actual In such an alternative of higher standard or cost, Vacations Pilot reserves the right to re – quote the booking amount based on higher rates.
• Seat – in – coach (SIC) transfers are on fixed
• No refunds either in part or in full will be made for any unutilized All the sightseeing tours and excursions are organized by local companies.
• Any custom or recommended tour itinerary posted on the website is only a tentative proposal outline of We are not holding any confirmed hotel reservations for your travel. The same is subject to availability at the time of booking.

 

• Vacations Pilot can only facilitate the visa application for the travelling Grant of Visa is solely at the discretion of Embassy, if Visa is rejected by the Embassy because of missing documents or other reasons then Vacations Pilot is not liable to give any refund and respective cancellation policies will apply. Vacations Pilot shall be entitled to forfeit the non-refundable amount paid by the client to the company. In the event the client cancels the booking or on failure on the part of the client to adhere to the tour payment schedule as informed in the documentation check-list or in the event the visa of any country is not granted OR unable to travel on the tour booked by the client due to any reason whatsoever, including medical ground or sickness, the non-refundable amount shall stand forfeited as per ‘Cancellation Policy’ stipulated herein above.
• The timings and days of operation are subject to Changes if any will be intimated at the time of booking or handover of vouchers.
• Prices are subject to change without prior
• Any additional liability incurred by Vacations Pilot because of advance payments to vendors will be collected more than the booking amount.
• If a sightseeing spot is closed or is restricted to very few visitors due to its routine shut down, orders, strike, curfew, natural calamity, natural phenomenon, etc, Vacations Pilot would not be responsible.
• All Tickets/Bookings issued shall additionally be governed under the terms and conditions as laid out by the respective Airlines / By accepting our booking terms, the user is also agreeing to terms & conditions of the respective airline.
• Flight schedules and timings are subject to regulatory approvals and change(s).
• User shall be responsible for his/ her baggage and Vacations Pilot shall not be liable for any loss of baggage or theft of Traveller(s) articles during their stay in the hotels or any me during the tour.

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